Got a question about Frog Jump, spotted a mistake, or want to suggest something we should cover? We read everything and we would rather fix an error than leave it standing. Here is how to reach the team behind this independent review site.
How to reach us
The fastest way is email: [email protected]. Send corrections, feedback, or a note about a figure you think we got wrong. If you are pointing out an error, a link to the page and a line on what looks off helps us sort it quickly.
What we can and can’t help with
We are an independent review hub, so there are limits to what we can do. We can help with questions about how Frog Jump works, our testing, and our conclusions. We cannot access your casino account, process payments, release a withdrawal, or resolve a dispute with an operator, those are matters for the casino you played at, and for its licensing body if things go wrong. If your issue is with a specific casino, contact that casino’s support first.
Response time
We aim to reply within a few working days. We are a small editorial team, not a 24/7 support desk, so please be patient if it takes a little longer during busy stretches.
Responsible play
If you need help with gambling itself rather than the site, please reach out to a dedicated support service such as BeGambleAware. Frog Jump is an 18+ product, and support is available if play stops being fun.